The latest
Let your customers tell you when to pivot
Small-business owners can get guidance by surveying their own customers.
Is there a culture problem among startups?
Chicago Booth’s Steve Kaplan and Starr Marcello are joined by New York Times reporter Mike Isaac to discuss the role of corporate governance in entrepreneurship.
The Book Report: Mike Isaac’s “Super Pumped: The Battle for Uber”
John Paul Rollert talks with New York Times reporter Mike Isaac about the details of Uber’s culture and rapid success.
Food restrictions may stoke loneliness
Self-consciousness over a dietary restriction could drive feelings of isolation.
Data Point
Latest from the Magazine
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Does America have an antitrust problem?
Markets are becoming more concentrated—and, arguably, less competitive.
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Secrets of wait loss
As life moves faster, everyone’s patience is wearing thin. Who gets to the head of the line quickest?
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Demand for niche products is growing
Marketers will have to cater to increasingly narrow tastes.
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How (in)accurate is machine learning?
Evaluating the performance of machine-learning tools isn't always easily done.
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A problem with hospital ratings—and how to fix it
A new model for rating and ranking hospital performance draws on a concept from portfolio management.
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Why do some companies ignore new technology?
The economic environment during which institutions emerge may have long-lasting effects on both culture and willingness to adopt valuable new offerings.