The downfall (and possible salvation) of expertise
Can experts win back the public’s trust?
Why uncertain advice might be better than overconfidence
While people judge confident advisors favorably, they don’t mind when advice itself is uncertain.
In uncertain times, people want expert guidance
Research suggests people prefer paternalistic advice when facing difficult decisions.
Looking for a promotion? Control your temper
A bit of anger can suggest competence. Too much can signal the opposite.