Can experts win back the public’s trust?
Research suggests people prefer paternalistic advice when facing difficult decisions.
A bit of anger can suggest competence. Too much can signal the opposite.
Research finds that deception elicits all kinds of negative emotions in the perceiver and tends to signal incompetence in the deceiver. Why, then, is deception so prevalent in business and the world in general?
Unless you can be sure about another person’s preferences, it may be best to steer clear of even well-intended lies.