What L.L.Bean’s experience reveals about the ethics of customer service
What the story of a 17th-century tradesman tells us about capitalism’s evolution.
Why do some buyers have to beware, while other customers are always right?
Is greed good? Or is it bad, but useful? Chicago Booth ethics professor John Paul Rollert explores historical perspectives and contemporary examples to examine how greed functions in human societies.
The money motive doesn't explain every action in the commercial sphere.