Can experts win back the public’s trust?
A bit of anger can suggest competence. Too much can signal the opposite.
People who are high in guilt-proneness anticipate feeling guilty for committing a transgression, and therefore avoid transgressing in the first place.
When people fall short of expectations early on, many become concerned with what others think and potentially give up or change course, research suggests.
In some situations, it’s better to be dishonest.