Why credit-card rules are anticompetitive
No-surcharge and no-steering judicial rulings eliminate competition among credit-card companies.
Do businesspeople make good politicians?
Slovakia’s president shares insights from a career in business, philanthropy, and government
In Brazil, China, and India, cities attract talent
The increasing “skill abundance” of large cities is not exclusive to developed economies.
How offering random rewards can shape customer behavior
Uncertain incentives can be more effective than certain incentives, even if the uncertain incentives are objectively less.
‘Thanks’ is so hard to say! A CBR research comic
People tend to underestimate how well expressions of gratitude will be received.